Smartphone Pairing Trouble
ED, II ED, III ED, IV ED type
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Symptom |
Cause/remedy |
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Unable to pair a smartphone |
Some smartphones you use may be incompatible with the vehicle and/or the operable functions may be limited. |
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Check that the vehicle and smartphone are both in pairing mode. |
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Check your surroundings to make sure no other device being paired is present before re-pairing. Presence of a Bluetooth® device in the vicinity sometimes affects the pairing due to radio wave interference, etc. |
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When connecting a smartphone, make sure no other Bluetooth® device readied for pairing is present. Presence of a Bluetooth® device in the vicinity sometimes affects the pairing due to radio wave interference, etc. |
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Check that the vehicle pairing information is deleted from your smartphone Bluetooth® setting. Depending on the smartphone used, connecting may not be possible unless the pairing information is deleted. |
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Symptom |
Cause/remedy |
|
Unable to connect a smartphone |
Depending on the smartphone you use, it may take some time for the vehicle to connect to a smartphone and to start using a dedicated application. |
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The connection may be temporarily disconnected when starting the engine, which is normal and not a malfunction. The smartphone will be reconnected after the engine is started. |
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Check that Bluetooth® status icon comes on. Refer to the instruction manual of your smartphone and check that your smartphone is in connectable state. |
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Some smartphones you use may not connect automatically. For connecting, follow the instructions in the instruction manual of your smartphone. |
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You cannot connect two or more smartphones at once. |
If the problem continues after the above-described inspection, have your vehicle inspected by your dealer.
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Recommended topic(s) |
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Honda RoadSync |
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Overheating (High coolant temperature/warning indicators are on) |
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Starting the Engine |