Smartphone Pairing Trouble

ED, II ED, FO, KO, TH type

Symptom

Cause/remedy

Unable to pair a smartphone

Some smartphones you use may be incompatible with the vehicle and/or the operable functions may be limited.

Check that the vehicle and smartphone are both in pairing mode.

Check your surroundings to make sure no other device being paired is present before re-pairing. Presence of a Bluetooth® device in the vicinity sometimes affects the pairing due to radio wave interference, etc.

When connecting a smartphone, make sure no other Bluetooth® device readied for pairing is present. Presence of a Bluetooth® device in the vicinity sometimes affects the pairing due to radio wave interference, etc.

Check that the vehicle pairing information is deleted from your smartphone Bluetooth® setting. Depending on the smartphone used, connecting may not be possible unless the pairing information is deleted.

Symptom

Cause/remedy

Unable to connect a smartphone

Depending on the smartphone you use, it may take some time for the vehicle to connect to a smartphone and to start using a dedicated application.

The connection may be temporarily disconnected when starting the engine, which is normal and not a malfunction. The smartphone will be reconnected after the engine is started.

Check that Bluetooth® status icon comes on. Refer to the instruction manual of your smartphone and check that your smartphone is in connectable state.

Some smartphones you use may not connect automatically. For connecting, follow the instructions in the instruction manual of your smartphone.

You cannot connect two or more smartphones at once.

If the problem continues after the above-described inspection, have your vehicle inspected by your dealer.

Recommended topic(s)

  • Honda RoadSync
  • Overheating (High coolant temperature indicator is on)
  • Starting the Engine